At Bathurst Bloor IDA Pharmacy, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information both in our pharmacy and through our website, including how it relates to our advertising practices such as Google Ads and Analytics.

1. Information We Collect

We collect personal and non-personal information through:

  • Website Forms: Name, email, phone number, and prescription-related inquiries

  • Cookies and Tracking Technologies: Browser type, IP address, pages visited, time spent on pages, and interaction behavior

  • Google Tools: We use Google Analytics and Google Ads to better understand how visitors interact with our site and to deliver relevant ads

2. How We Use Your Information

We use your information to:

  • Provide pharmacy and health-related services

  • Respond to your inquiries or prescription requests

  • Improve the functionality and content of our website

  • Deliver personalized ads based on your online behavior (e.g., retargeting through Google Ads)

  • Comply with healthcare and legal obligations

3. Use of Google Advertising and Analytics Tools

We use third-party services such as:

  • Google Analytics to track website usage and trends

  • Google Ads (including remarketing) to advertise to visitors who have previously interacted with our site

Google may use cookies or device identifiers to serve ads based on your prior visits to our website or other sites. Learn more about how Google uses your data here.

4. User Choices and Opt-Out

You can:

  • Adjust cookie settings through your browser preferences

  • Opt out of Google Ads personalized advertising by visiting Google Ads Settings

  • Use Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics

5. Data Protection

We adhere to all privacy regulations including PHIPA and PIPEDA. Your information is securely stored, and access is restricted to authorized staff. We implement encryption, secure pharmacy software, and confidentiality training to protect your personal and health information.

6. Third-Party Links

Our website may link to third-party sites. We are not responsible for the content or privacy practices of those external websites.

7. Contact Us

If you have questions about this Privacy Policy or your data, contact us at: info@bathurstpharmacy.ca